Read Tom’s Story

I’m Tom from Bucks County, Pennsylvania. I came to By Design because I saw an ad that intrigued me especially after I had been to about three or four dentists before, and I was completely dissatisfied. My situation when I got here with my teeth was pretty bad because I had a temporary put in and it was falling apart and I didn’t want to go back to where I had gotten it because I had been bounced around a few times already.

Actually I’ve been through hell with my dental work in the past few years and coming here was like going to heaven. Everything was wonderful here. Everybody was friendly and not only that, they did a good job. They immediately took charge and told me exactly what they could do and when it would be done. Everything turned out the way they said it would. I used to hate going to the dentist, but I actually enjoy coming here.

Everybody is very friendly and everybody paid attention. They treated you like you were important. Everybody was involved. I don’t know what else you could ask for for any kind of medical treatment. I don’t know what else they could have done to make it any better – except not charge me maybe! I said this before and I tell all my friends that what’s really amazing here is the attention you get and they explain what they’re going to do and how it’s going to end up and they do it! In this day and age, I don’t find too many people doing and providing what they say they’re going to. Here, they did that and more. Frankly, I’ve been complimented quite a few times on my teeth. I feel guilty if I don’t tell them they’re implants. I looked good before, but I look great now!